Terms of service

Terms of Service

These Terms govern your use of the Pet Preserve website and purchases from Pet Preserve. By using the site or placing an order, you agree to these Terms, our Privacy Policy, Return Policy, and Shipping Policy.

Store Use

You may use this store only for lawful personal shopping. You must not misuse the website, interfere with its operation, attempt unauthorized access, submit malicious code, or use store content in violation of intellectual-property rights.

Product Information

We work to present accurate descriptions, photographs, options, pricing, and availability. Colors and appearance can vary by screen or production batch. Measurements are approximate unless stated otherwise. Pet products should be used only as directed and with appropriate supervision. No product is a substitute for professional veterinary advice.

Orders

An order is an offer to purchase. We may accept, decline, or cancel an order for reasons including availability, suspected fraud, pricing or listing errors, payment issues, shipping restrictions, or safety concerns. If we cancel a paid order, we will refund the affected amount to the original payment method.

Prices and Payment

Prices are shown in U.S. dollars unless stated otherwise. Applicable taxes and any charges disclosed at checkout are added before payment. Payment must be authorized through an available checkout method.

Shipping, Returns, and Refunds

Shipping, returns, refunds, and cancellations are governed by the policies linked on this website and at checkout.

Third-Party Services

The store uses third-party services, including Shopify, payment providers, fulfillment partners, and carriers. Their services may be governed by separate terms and privacy notices. Links to third-party websites are provided for convenience and do not make Pet Preserve responsible for their content or availability.

Intellectual Property

Pet Preserve branding, website copy, graphics, and store content are protected by applicable intellectual-property laws. Product and company names belonging to third parties remain the property of their respective owners.

Disclaimer and Limitation

To the extent permitted by law, the website and products are provided without warranties beyond those expressly stated or required by law. Pet Preserve is not liable for indirect, incidental, special, or consequential loss arising from use of the store or products. Nothing in these Terms excludes rights or remedies that cannot legally be excluded.

Changes

We may update these Terms to reflect operational, legal, or service changes. The version published on this page applies from its displayed update date.